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Terms & Conditions 

Last modified 1st November 2023

APPOINTMENTS

 

All appointments are online via Zoom

1. FEES

I do not charge for an initial consultation, however, when appointments are missed, £50 will be charged for the next appointment if 48 hours notice is not given for a cancellation or none-arrival.

All 1-1 therapy appointments are £100.

2. Refunds 

There are no refunds on products brought through this site, this includes therapy via Zoom. 

If you have paid for a Zoom appointment in advance and decide you do not want to go though therapy, I will only be able to return 50% of your payment. Your appointment space has been reserved for you and part payment is for preparation and time lost.

 

3. Cancellations/Non arrival 

When appointments are missed, £50 will be charged if 48 hours notice is not given for a cancellation or none-arrival. You probably have a very good reason for not being able to attend your appointment and so the full fee is not charged, however your appointment space has been reserved for you and so a contribution of £50 is requested before any further appointments will be booked. 

 

4. Late or early arrival 

If you arrive early please wait for your appointment time before calling, an early arrival might interfere with a preceding client’s therapy or interrupt the therapist’s recovery and preparation time. If late for an appointment, your therapist will attempt to offer the best possible service within the time left. However the appointment will end at the agreed time with no adjustment to the fee. 

 

5. Confidentiality 

All communication taking place during therapy is confidential, subject to certain provisions; therapists are not at liberty to withhold information from the police. Your therapist is required to inform the authorities if there is a possibility that you or a member of the public is at risk. It is considered to be confidential if an NHS professional requires information to be able to help you. Parts of your conversation may be referred to during supervision, a requirement for registered therapists, although your name or any identifying details would not be disclosed. 

 

6. GDPR/Data protection act 

Therapists are required to keep your details on file for seven years, they may be kept on hard copy or computer, this information will be kept secure, as per NCH guidelines on client security. The client is entitled to a copy of these details whilst kept by the therapist, in accordance with the Data Protection Act/GDPR, there is a charge of £20 per copy for this service. 

 

7. Guarantees 

There are a number of complex factors influencing the success of individual therapy and, whilst benefits are typically observed in the majority of cases, there can be no guarantees of success or cure in relation to a condition or its treatment. 

 

Ed Francis Hypnotherapy reserves the right to cancel or postpone an appointment if there are circumstances beyond our control. 50% of your payment will be returned should you decide not to return to therapy. Your appointment space has been reserved for you and part payment is for preparation and time lost. 

Ed Francis Hypnotherapy reserve the right to change practice venues 

Ed Francis Hypnotherapy reserves the right to change/update the fees and the terms and condition without notice. 

Distribution of any content is strictly prohibited, Ed Francis is the author and full owner of any content. Anyone found copying, duplicating or distributing content including any hypnosis/meditation music or audio from Ed Francis, Ed Francis Hypnotherapy, this website or courses/group sessions run by Ed Francis may have legal action taken against them.

 

SPIDER PHOBIA COURSE

 

1. Guarantees 

There are a number of complex factors influencing the success of individual therapy and, whilst benefits are typically observed in the majority of cases, there can be no guarantees of success or cure in relation to a condition or its treatment. 

 

Ed Francis Hypnotherapy reserves the right to cancel or postpone a course if there are circumstances beyond our control. 50% of your payment will be returned should you decide not to return to attend the courses new date. Your space has been reserved for you and part payment is for preparation and time lost.

There is no refund if you decide to cancel the course or not attend for any reason.

Ed Francis Hypnotherapy reserve the right to change course venues. 

Ed Francis Hypnotherapy reserves the right to change the course dates. 

Ed Francis Hypnotherapy reserves the right to change/update the fees and the terms and condition without notice. 

 

By attending a 1-1appointment, course or group session, clients and delegates agree to these reasonable terms & conditions.

HYPNOSIS & MEDITATION AUDIOS

The reselling and/or redistribution or any audio product purchased on this site or or any other site or supplied by Ed Francis is strictly prohibited and legal action may be taken if anyone is found doing so. All music and audios rights available on this site are fully owned by Ed Francis.

SLIMMING SUCCESS GROUP & OTHER ONLINE COURSES

Guarantees 

There are a number of complex factors influencing the success of individual therapy and, whilst benefits are typically observed in the majority of cases, there can be no guarantees of success or cure in relation to a condition or its treatment. 

 

Ed Francis Hypnotherapy reserves the right to cancel or postpone a meeting or group session if there are circumstances beyond our control.

Ed Francis Hypnotherapy reserve the right to change group venues and locations. 

Ed Francis Hypnotherapy reserves the right to change the course dates and times. 

Ed Francis Hypnotherapy reserves the right to change/update the fees and the terms and condition without notice.

1-1 Sessions

Any 1-1 Sessions are held at least once every fortnight (1 x 1-1 session every 2 weeks), unless otherwise discussed by Ed Francis

14 Day Free Trial

1. A 14 day free trial is offered to everyone and billing will commence after the 14 day free trial and will cycle every month thereafter until canceled.

2. No 1-1 therapy sessions will be offered during the 14 day free trial.

Billing/Fees

1. Billing of £125 is automatic once a month from 14 days of the date of sign up, billing period is every 28-30 days.

2. Full access to all the features of The Slimming Success Group is permitted as long as all fees are up to date.

WhatsApp Group

1. The WhatsApp Group is a private and confidential group, anything discussed in the group is to remain in the group and not to be discussed outside of the WhatsApp chat.

2. Contacting another member without consent is strictly prohibited.

Hypnosis & Meditation Audios

1. Access to any hypnosis or meditation audio will become available after the 14 day free trial.

2. Lifetime access to audios applies only to those that have been downloaded

All Zoom meetings either 1-1 or group are private and confidential and anything discussed is to be kept within that meeting/session.

Other members are to be respected at all times

Anyone found braking any of these terms & conditions will be removed from all groups and the Slimming Success Group.

By attending a 1-1 appointment, course or group session, clients and delegates agree to these reasonable terms & conditions.

 

Payments that are not kept up to date will result in removal from all access of the Slimming Success Group - No more than 2 notifications will be made prior to removal.

Distribution of any content is strictly prohibited, Ed Francis is the author and full owner of any content. Anyone found copying, duplicating or distributing content from The Slimming Success Group will be removed from all access with immediate affect and legal action may be taken.

 

Read our Privacy Policy 

Slimming Succes Group
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